Aged Care

Gen 2 has been providing high quality, tailored Aged Care cleaning solutions to Aged Care and Retirement facilities throughout metropolitan Sydney for over 15 years.

We understand the specialized needs of this sector in relation to compliance, safety, security, hygiene, personnel, and flexibility.

Aged Care Cleaning Sydney

Gen 2 is ISO Certified across 3 International Standards – ISO Occupational Health & Safety Standard As/NZ 4801/2001; ISO Quality Standard As/NZ 9001/2001; ISO Environmental Systems Standard AS/NZ 1401/2004.

Preventing cross infection is one of Gen2’s core objectives when managing an Aged Care facility. We practice due diligence is relation to colour-coding all equipment and materials.

Gen 2 understands the special needs of clients in Aged Care facilities. Our safe work practice methodology is second to none. We also lead the way in the use of non-slip cleaning chemicals for all types of flooring.

Duty of Care and Security are bywords in the Aged Care Sector. Locked wards leave no room for error. This is where Gen2’s initial and ongoing training in OH&S and site specific duties comes into its own.

Accidents happen. Which is why our cleaning scopes are flexible enough to accommodate additional tasks outside the set scope to cater for minor accidents as well as emergencies. Our extensive range of high quality cleaning equipment and chemicals housed securely at each site means we can handle problems large and small quickly and efficiently.

Most cleaning companies are competent when it comes to day-to-day cleaning tasks. Where they slip up is on periodical works. Gen 2’s unique digital reporting platforms remind cleaners everyday what their tasks are for that shift whether there daily, weekly, monthly or other.

Gen 2 cleaners are supported by 3 tiers of management. A direct hands-on supervisor that visits weekly as well as a hands-on operations manager that also visits weekly but on a different day. This means issues are addressed in real-time and not just reported back to head office as an ‘action’ item. Our supervisor and operations manager are in turn supported by senior management that visit monthly and are also on call to Aged Care Facilities Managers.

High levels of training, police checks and competence are givens for cleaners working in this sector. Gen 2 goes one step further by psychologically evaluating cleaning staff before allowing them to work in Aged Care. We know that a compassion and empathy are just as important as cleaning skills in this environment.

‘The team at Gen 2 have always been a pleasure to deal with. Our residents feel very safe with Gen 2’s staff which is another reason we value them as a contractor.’
Darren Hunt, Village Care Manager
Bougainvillea Retirement Village, Neutral Bay.